Change management for AI
If you are doing AI right, it’s a significant change and significant changes need to be managed.
Like any other business change, you’ll get better results if you manage the change effectively, and that’s something we can help with.
What does managing the change involve?
Communicating the change
The story of where your organisation is heading with AI, what changes for each team and what it means for people’s roles, agreed with your leaders and told the same way everywhere.
Worries and resistance
The concerns people have about AI, including what it means for their jobs, talked about early and answered directly.
AI Champions
Enthusiasts in each team, with the time and backing to help the people around them, so AI spreads between colleagues as well as from the top.
From one team to the next
Taking what works in one team to the next, deliberately, with the learning each team needs along the way.
Want help getting your teams confident with AI?See AI learning for your teams
Would you rather do it yourselves?
The GAiGE, our AI governance and adoption platform, asks your people in short pulses, on a schedule you set, whether each AI tool is helping and what would help them use it well. With Pro, you also get AI Champions and team results for Group Leaders.
Try The GAiGE free for 30 days and explore all the features. No credit card needed.
What else would you like to know?
How do you handle people who are worried about their jobs?
Openly, and early. The worry is real and usually unspoken, so it needs a direct answer from the people leading the organisation: what AI is there to do, and what it means for people’s roles. We help your leaders work out that answer and say it, before the rollout rather than after.
How involved do our leaders need to be?
Very. People take their cues from what leadership actually does, not from what a policy says. When leaders use AI themselves, talk about it openly and back it with real attention, the rest of the organisation treats it as serious, so your leadership team is part of this from the start.
In BCG’s global AI at Work 2025 study, only 25% of frontline workers say their leaders give enough guidance on AI.
How will we know it’s working?
By asking your people, regularly, and acting on what they tell you. The GAiGE’s pulses can do the asking for you, on a schedule you set, with or without us alongside.
Who would we be working with?
Colin will typically be your first point of contact. For the work itself, we agree the right team with you from our network of specialists: facilitators, AI developers, data strategists, governance experts and change managers.
How much does it cost?
We always like to start with something manageable, and because we use AI in everything we do, you’ll probably find we cost a lot less than you might expect. Let’s have a brief meeting about your specific requirements, and then we can let you know the costs.
What else could help?
Who’s helping your people through the change?
If you think your people need more support, chat to Aimee and she’ll help you set up a first meeting.